Effective Date: July 19, 2026
Welcome to Seven Point Delivery Service ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your use of our website, mobile applications, and all delivery, courier, freight, and logistics services offered by Seven Point Delivery Service (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
"Customer", "You", "Your" refers to any individual or business entity that uses or purchases our Services.
"Shipment" means any parcel, package, document, or cargo entrusted to us for delivery.
"Service Provider" means Seven Point Delivery Service, its employees, agents, and subcontractors.
Seven Point Delivery Service provides a range of logistics solutions including but not limited to:
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time without prior notice.
By using our Services, you agree to:
Charges for our Services are calculated based on the service type, weight, dimensions, destination, and any additional options selected (e.g., insurance, COD). Payment is due at the time of booking unless a credit account has been agreed upon in writing.
For Cash on Delivery (COD) shipments, the receiver must pay the full amount upon delivery. Any disputes regarding COD amounts must be raised within 24 hours of delivery.
All prices are in UAE Dirhams (AED) unless otherwise stated. We reserve the right to change our pricing at any time; however, such changes will not affect orders already placed.
We reserve the right to refuse any shipment at our sole discretion. All shipments may be subject to security screening and inspection. We may open and examine any parcel without prior notice if required by law or if we suspect prohibited content.
While we strive to deliver every shipment on time, delivery times are estimates and not guaranteed. We shall not be liable for delays caused by factors beyond our control, including but not limited to weather conditions, customs delays, traffic, or force majeure events.
Our liability for loss or damage to a shipment is limited to the lesser of:
We recommend purchasing additional insurance for valuable items. Claims for loss or damage must be submitted in writing within 7 days of delivery (or expected delivery date).
The following items are strictly prohibited from being shipped via our Services:
All content on our website, including logos, trademarks, text, graphics, and software, is the property of Seven Point Delivery Service or its licensors and is protected by UAE and international copyright laws. You may not reproduce, distribute, or use any content without our prior written consent.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
We reserve the right to suspend or terminate your access to our Services at any time, without prior notice, if you violate these Terms or engage in any activity that we deem harmful to our business or other users.
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, as applied in the Emirate of Dubai. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai.
We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of our Services after any changes constitutes your acceptance of the new Terms.
If you have any questions about these Terms, please contact us at:
Seven Point Delivery Service
Al Qusais Industrial Area, Dubai, UAE
Phone: 0542957218
Email: info@sevendeliveryservice.com